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Passenger Ground Services
Essential training to enable you to receive your customers in the check-in and boarding areas.
6 Courses available
Customer Welcome
Level : Initial training
Management of difficult situations - Disruptive Passengers (7 hrs)
Level : Initial training
Management of difficult situations - Disruptive Passengers (14 h)
Level : Initial training
Awareness for Passengers with Disabilities and Reduced Mobility (PRM)
Level : Initial training, Skills maintenance
Passengers Check-in / Boarding
Level : Initial training
Amadeus ALTEA CM - Departure Control Customer Management
Level : Initial training