Your solution for airport ground staff training

FIND THE RIGHT COURSE

IFMA
Contact us

Phone

+ 33 1 48 16 37 24

E-mail

Address

IFMA
Zone Cargo 4 - 3 rue du Té
BP12036 Tremblay en France
95722 Roissy CDG Cedex

Passenger Ground Services

Essential training to enable you to receive your customers in the check-in and boarding areas.

6 Courses available

Customer Welcome

Level : Initial training

Management of difficult situations - Disruptive Passengers (7 hrs)

Level : Initial training

Management of difficult situations - Disruptive Passengers (14 h)

Level : Initial training

Awareness for Passengers with Disabilities and Reduced Mobility (PRM)

Level : Initial training, Skills maintenance

Passengers Check-in / Boarding

Level : Initial training

Amadeus ALTEA CM - Departure Control Customer Management

Level : Initial training